Digital Banking Safety

Your Guide to Online & Mobile Banking Safety

In the digital age, your finances are your castle. The ease of online and mobile banking allows you to manage your finances from anywhere, but like a well-guarded fortress, it requires constant vigilance. At Peoples Bank of Kentucky, your security is our top priority. This guide equips you with the knowledge to be a cyber defender and confidently navigate digital banking.

Guarding Your Gates: Device Security

Your phone is the key to your mobile banking app. Here’s how to keep it secure:

• Password Power: Choose a strong, unique password or PIN for your phone. Avoid birthdays or pet names. Consider a password manager for secure generation and storage.
• Two-Factor Teamwork: Enable two-factor authentication (2FA) whenever possible. This adds an extra layer of security by requiring a second verification code when logging in.
• Public Wi-Fi? No Way!: Public Wi-Fi networks are vulnerable. Avoid using them for mobile banking. If necessary, consider a virtual private network (VPN) to encrypt your data.
• Mobile Security Matters: Explore installing mobile security software to safeguard your phone from malware and other threats.

Spotting Trouble: Avoiding Scams

Scammers are always devising new tricks. Here’s how to stay vigilant:

• Phishing Phonies: Don’t trust emails, texts, or calls claiming to be from the bank. Phishing attacks aim to steal your personal information. Never click on links or attachments in unsolicited messages, even if they seem legitimate.
• Suspicious Calls, Hang Up!: We won’t call you for personal information or account details. If unsure about a call, hang up and contact us directly using a trusted phone number. Find your local branch’s number by clicking here.
• Fake App Felons: There may be fake banking apps that mimic our real app. Always download the official app from a trusted source (see App Security).
• Verify, Verify, Verify: If you’re unsure about a request, contact us to confirm its legitimacy.