Lost or Stolen Card
3 Easy Steps to Report & Replace a Debit Card
1. Contact Us
24/7 Customer Services
2. Deactivate the Card
The card is now closed on one-end.
The best way to stay prepared in these events are to close your card on your mobile app and notify the bank immediately.
3. Get your New Card
Visit your nearest branch to complete a debit card application and receive a temporary card for immediate use until your permanent card arrives.
You can also temporarily turn your card off on our mobile app by clicking “Card” and turning off the switch under the card image
Lost or Stolen Visa Credit Card
Contact our 24/7 Customer Services at 1-800-325-3678 or 1-800-883-0131.